Privacy Policy

The privacy of your personal information is paramount to us at Vino Virtue (673 327 798). This privacy policy governs the collection, use, and management of personal information by Vino Virtue, its affiliates, subsidiaries, employees, and any agents acting on our behalf (collectively, “we”, “us”, or “the Group”). We are committed to protecting your privacy in accordance with the National Privacy Principles (NPPs) within the Privacy Act 1988 (Cth).

Collecting of Personal information

Collection of Personal Information Vino Virtue collects personal information through us website, particularly via online forms. This may include your name, telephone number, and email address. We clearly distinguish between mandatory fields required for our services and optional information that you may choose to provide.

Use of Personal Information

The collection of personal information pertains to its use in:

• Conduct our business activities and transactions.
• Communicate with you about our products and services.
• Support internal administrative, marketing, planning, and research purposes.

You may opt-out of marketing communications at any time by contacting us.

Marketing

Over the years Vino Virtue has collected information for the development of direct mailing lists to let customers know about the availability of our wines for sale. This may be done after an initial contact and assumes we have the individual & consent to use service providers to assist us with this unless told otherwise.

Wine offers are made direct to businesses using the shareholder list. Each direct marketing communication will display a notice whereby the recipient can elect to opt out of receiving any further direct marketing communications.

Email

Website visitors email addresses are only recorded if the user chooses to leave a message. An email address will only be used for the purpose for which it was provided. Individuals who have chosen to join an email list may opt out simply by advising Vino Virtue that the address is to be removed from the mailing list.

Website

Vino Virtue does not collect any personal information about an individual when the website is visited unless the user chooses to provide such information. The information received depends upon what the user does when visiting the site.

Site Visit Data – the following is recorded and collected for statistical purposes:

• The server address of the visitor
• The name of the top-level domain from which the internet was accessed
• The date and time of the visit to the website
• The pages accessed and documents downloaded

The recording of such information enables us to identify the areas of the site that are most popular and to tailor the site accordingly.

Links – the website contains links to other sites. Vino Virtue is not responsible for the content and privacy practices of other websites.

Disclosure of Personal Information

We maintain confidentiality and do not sell our client lists. Your personal information will only be disclosed to third-party suppliers for transactional purposes or as required by law, and these parties are prohibited from using your information for other purposes.

Access and Correction

You are entitled to request access to the personal information we hold and correct any inaccuracies. An individual may gain access to personal information provided the request for access is not frivolous, vexatious, unlawful, or prejudicial to negotiations between Vino Virtue & the individual.

Vino Virtue will strive to provide access within 10 business days of the written request or via email.

Vino Virtue requires verification of identity regarding the individual seeking access prior to the information being provided. If it is a complex issue, we will seek to advise the individual accordingly but will use all reasonable endeavours to provide access within 20 business days of the written or email request. If access is denied, then written or via email reasons will be provided as to why access was denied.

Data Security

We employ rigorous security measures to protect your personal information from unauthorized access and misuse.

Vino Virtue protects against misuse; loss; unauthorised access, modification, or disclosure of personal information by:

• Requiring all employees to observe confidentiality protocols. Controlling access to the premises and paper-based systems
• Adopting measures to secure the computer network used for storing, processing and transmitting personal information
• Personal information is retained only for as long as necessary to fulfil the purposes for which information was collected or as required by law. 

Resolving Privacy Issues – Contacting Us
For any privacy-related

Telephone: 0447942929
Email: Info@vinovirtue.com
Website: www.vinovirtue.com

If you are not satisfied with the response provided by Vino Virtue, the matter may be taken to the privacy commissioner who will investigate the matter. For more information visit www.privacy.gov.au.

Policy Updates
Our privacy policy may be updated to reflect changes in legislation or enhancements in our service offerings